Modern Slavery Statement
UK Modern Slavery Act 2015
The following statement sets out the steps Additional Research have taken during 2022 in relation to our responsibilities under Section 54, Part 6 of the UK Modern Slavery Act 2015 ("MSA"), to ensure that slavery and human trafficking is not taking place in any part of our business or our supply chains. This statement is updated annually on our website.
About Additional Research
Additional Research delivers a wide range of consulting services across the UK and internationally. These include consultancy services collaborating with organisations in the areas of monitoring and evaluation, value for money, research and benchmarking, labour markets and skills, international development, urban regeneration, economic development and economic impact assessment.
Our Policies and Values
Additional Research is committed to acting responsibly, backed by individual integrity and professional and ethical conduct. Additional Research will not tolerate any form of human rights abuse, including modern slavery or human trafficking, in any part of our business.
All Additional Research staff are personally accountable for behaving in a manner that is professional, lawful, and serves as a positive representative for our values, our processes and policies. We encourage Additional Research staff to report any behaviours or activities that they believe to be unethical or unlawful to a trusted member of staff. Once raised, each concern is handled with sensitivity and in confidence, subject to any applicable overriding legal or regulatory requirements. We work in adherence to our business values, which include Integrity, Respect for the Individual and Diversity.
In addition, we have related policies that show that Additional Research is committed to ethical conduct in every aspect of its business:
Web site privacy policy;
Research participant privacy policy; and
Equalities statement.
Supply Chain / Risk Assessment
Due to the nature of our business, we purchase goods and services from a range of sectors. We have identified the main categories of purchases as Business Services and Knowledge, and Professional Services. All spend requires the involvement of owner to ensure relevant due diligence is undertaken.
Our suppliers are required to adhere to our procurement policies while conducting business with or on behalf of Additional Research, including:
Conducting their business activities and operations with integrity and in full compliance with applicable laws and regulations, with specific reference to the MSA.
Prohibiting suppliers from using all forms of forced or compulsory labour, and from supporting any form of human trafficking or involuntary labour.
Maintenance and promotion of fundamental human rights, where employment decisions are based on free choice without any coerced or prison labour, use of physical punishment, threats of violence or other forms of physical, sexual, psychological, or verbal abuse as a method of discipline or control.
Compliance with all applicable wage, benefit and hour laws, health and safety legislation, local and national minimum working age laws, and prohibitions on suppliers’ use of child labour.
Country Risks: Our exposure to the risk of modern slavery in high-risk countries (where protection against breaches of human rights are limited) is moderate. Our supply chains are predominantly in the UK and not generally characterised by second tier subcontracting.
Vulnerable Groups: Through some of the programmes we support we may engage with vulnerable groups who could be at a higher risk of modern slavery, including women, migrants and refugees. Where relevant, all participants are checked for their right to work, and that payment is made direct to the participants’ bank accounts. We work closely with participants to ensure potential issues are identified alongside our safeguarding arrangements.
In addition, our suppliers are required to notify us of any violations of procurement policies . No violations were reported to us in 2022.
Due Diligence
As a part of the onboarding process for in-scope suppliers, we require them to provide a link to their annual statement. For suppliers that fall within scope of the Modern Slavery Act, with >£36m global consolidated revenue, we seek further assurance on the actions they have taken to address the potential risk of modern slavery in their business and supply chains (no suppliers met this threshold in 2022).
Our commitment
Recognising the evolving and complex nature of modern slavery, we will continue to build capabilities and provide relevant training to ensure that our staff are well-informed to deal with the risk of modern slavery. For 2023 we intend to implement awareness raising for our key operational staff of modern slavery issues and procedures.
Finally, we will continuously realign and implement appropriate measures in line with the UK government’s guidelines in reducing and mitigating modern slavery risks in our business and supply chain.
Approval and Signature
This statement was approved by the owner of Additional Research on 26/06/2023.
Alastair McPherson
Owner, Additional Research.
Equalities and Empowerment Statement
Objective
To ensure that all employees and job applicants are treated equally, in the sense that no one receives less favourable treatment because of his/her disability, race, religious belief, political opinion, marital status, sexual orientation, gender or age.
In order to achieve the objective we will:
Comply with the legal obligations imposed by equal opportunities legislation;
Use employment procedures in the recruitment, selection, transfer, training, development and promotion of employees, which are designed to ensure equality of opportunity;
Not impose conditions or requirements which are unrelated to the satisfactory performance of the job or have an impact on either community/sex;
Provide the facility for an employee who believes that he/she has been treated contrary to the objective of this policy, to raise the matter through a grievance procedure;
Discipline any employee who acts contrary to the objective of this policy, or who induces, or attempts to induce, another person to act in such a manner. Such disciplinary action could result in dismissal, depending upon the severity of the offence;
Review at least once every three years all aspects of our employment procedures and practices to determine whether members of each community/sex are enjoying, and are likely to continue to enjoy, fair participation in employment; and
Embark on a programme of lawful affirmative action in an attempt to obtain a fairer participation in employment, if this should be considered reasonable and, if appropriate, practicable goals and timesheets will be set.
Responsibilities
All employees are responsible for assisting in the achievement of the objective of this policy. In particular, no one is allowed to display flags, emblems, posters or graffiti, nor to circulate material or articulate slogans or songs which are likely to give offence or cause apprehension among particular groups of employees or potential employees.
Anyone found to have done so will be disciplined at an appropriate level. Employees who are involved in the application of the various selection processes (e.g. recruitment, promotion, etc) have specific responsibilities which they must diligently exercise in order to achieve the objective of this policy.
The responsibility for the implementation of this policy rests with the directors. Should anyone require advice, information or a decision on the firm's position on a matter concerning equal opportunity, this can be obtained from a director/owner.
Empowerment for women, vulnerable adults and minority groups
In addition to the above objectives and responsibilities, Additional Research is committed to:
Achievement of equal pay for work of equal value.
Prevention and elimination of violence and harassment in the workplace.
Creating a harmonious work-life balance for both women and men.
Equal representation of women in business and management roles.
Investment in a future of work that works for women, vulnerable adults and minority groups (including promoting education training and professional development, expanding business relationships with women-owned enterprises, including small businesses, and women entrepreneurs; and implementing gender-sensitive procurement, and asking business partners and peers to respect the Additional Research’s commitment to advancing equality and inclusion).
Updated 2023.
Research Participant Privacy Policy
This policy is for research participants.
About Additional Research
Additional Research is an economic and social research consultancy which operates from premises in Cambuslang, South Lanarkshire and which conducts research and consultancy work across the UK.
About this Privacy Notice
You are likely to be reading this Privacy Notice because you have either taken part in one of our research projects or are considering taking part. This Privacy Notice explains what personal data we may collect from you in relation to the survey and what we will do with it.
In addition to the information stated in this Privacy Notice, Additional Research works to the Market Research Society Code of Conduct (http://www.mrs.org.uk) and we are wholly committed to meeting the requirements of the General Data Protection Regulation on data privacy.
Please read this notice in order to ensure that you are happy with how its contents impact on you. Participation in our research is entirely voluntary, and if you have taken part in a survey we will take it to mean that you agree with the terms of this notice. However, if you are not happy with the terms of this notice you should not participate in the survey, or if you have already participated you are still entitled to ask that part or all of your input to the research and/or personal details be destroyed or deleted and we will carry out such a request. We tell you below how to contact us for this purpose.
Why have we contacted you and where did we get your details?
We carry out research on behalf of our clients to gather and present the opinions of the public or businesses directly to the people making decisions about various aspects of public policy or their business. We do not sell or promote products or services on behalf of our clients.
You will have been invited to take part in a survey through one of the following routes:
You have a relationship with our client and they have provided us with your details for the purpose of conducting research;
We were provided your contact details by a third party, such as a legitimate database provider or a market research panel company who have provided us with your details for the purpose of conducting research;
You were approached by us in your home or in-street or at an event, when we were seeking participants for a research project.
What personal data do we collect?
We collect information though surveys conducted on the telephone, online, face-to- face or by post. We might also collect feedback and information from group interviews or workshops.
We only collect personal data about you that is relevant to the purpose of the particular research project that you are asked to take part in. Personal data means your name, address, email address, telephone number or other identifying information. Personal data can also include (but is not limited to) information about your age and gender, race or ethnicity, your religion or beliefs, political opinions, trade union membership and health.
Unless we indicate otherwise in the survey (for example, to say if the information is essential for the purpose of the survey) you may choose not to share that information with us.
We will protect the confidentiality of your information in accordance with our normal data handling procedures and all legal requirements. We will not use it for any purposes other than those which are described to you as part of the research project and in this Privacy Notice.
How do we use your personal data?
We may use your personal data in the following ways:
For research analysis purposes, this includes carrying out analysis and producing reports on behalf of the client who has commissioned the survey.
For quality control purposes; for example, we may contact research participants to check that our interviewers conducted the interview in a professional and polite manner.
To provide you with survey research results if you request them when offered.
In addition, if we want to use your personal data for any other specific purpose not specified in this notice, this will be explained to you as part of the survey and we will ask for your consent to do this.
What Information is shared with the client who has commissioned the survey?
Typically survey results will be reported back to our clients in an aggregated format. This means that your responses will be combined with all other responses we have collected and shown as a total combined number or a percentage of the total.
Occasionally, we may wish to share personal data that we have collected as part of the survey with the client in a format that would make it attributable to you. If this is the case, we would only do so after we have explained to you what we want to do and obtained your explicit permission to share this specific information.
Do we share your personal data with anyone else?
On some surveys we may share your data with another party purely for the purpose of delivering market research services we cannot easily provide ourselves (for example, a mailing house or host of online survey services). In all such cases, we have contracts in place with the third party to protect the confidentiality and security of your data.
There may be some rare instances where we may be required to disclose your information without your prior consent. For example:
If we are required to do so by law, where the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal or regulatory requirements.
If we need to do so in the interest of protecting your or someone else’s safety.
We will not share your personal data for any purpose other than those noted above, and, explicitly, not for any sales promotion purpose.
How we keep your data secure?
We are committed to keeping personal data secure and take all reasonable technical and organisational measures to protect personal data from loss, misuse or alteration.
Only authorised Additional Research employees and contractors or partners carrying out authorised business functions are allowed to access data or databases held by Additional Research.
We inform and update our staff about our policies and procedures regarding confidentiality, security and privacy, and we emphasise the importance of complying with them at all times. Our security procedures are consistent with or exceed generally accepted commercial standards used to protect personal data. Additional Research staff are required to sign a Confidentiality Agreement in which they agree to keep all project and respondent personal data confidential. Employees who violate the Confidentiality Agreement are subject to disciplinary actions, including termination of employment if appropriate. Any employee found to be in breach of the law will be reported to the relevant authorities.
Where is your data processed?
All data is either processed within the European Economic Area or in another territory where the relevant sub-processor (such as an online survey host) has registered with the Privacy Shield programme.
For how long do we keep your personal data?
We only keep your information for as long as is necessary for the purposes of the project. Once deleted we will no longer hold any copies. If, at any time, you withdraw your consent to our processing your personal data, we will delete your personal data at that point and no copies will be held by Additional Research.
Your rights
Your co-operation in the research we undertake is voluntary at all times regardless of what the survey is about or who our client is.
You are entitled at any stage to ask that your personal data, or part or all of the record of your survey responses, be destroyed or deleted and we will carry out such a request. This can be requested during the interview itself or afterwards (using the contact details below).
You have the right to access any personal data that we process relating to you. We may ask for verification of your identity before releasing any information to you.
In instances where research is taking place over a period of time, we would wish to ensure that any personal data we hold for you is accurate. Therefore, if any information you have provided changes, you have the option to let us know and we will advise at the time whether or not it is appropriate to update any records we hold.
If you have any complaint in relation to how we process your personal data you are entitled to ask the Information Commissioner’s Office to review the matter. Details about how to contact them are on their website at www.ico.org.uk
How to Contact Us
If you have any questions about this Privacy Notice or want to get in touch about a survey you have conducted with us please contact:
Alastair McPherson
Tel: +44(0)141 846 1122
Email: amcpherson@additionalresearch.co.uk
Additional Research
Updated 2023.
For Innovation Centre Programme Evaluation please also refer to:
Data quality assurance policy
Additional Research
Last updated 2023
Quality control of data is an integral part of all research and takes place at various stages, during data collection, data entry or digitisation, and data checking.
Data collection
During data collection researchers will ensure that the data recorded reflect the actual facts, responses, observations and events. The quality of data collection methods used strongly influences data quality, and documenting in detail how data are collected provides evidence of such quality.
Quality control measures during data collection may include:
Taking multiple measurements, observations or samples
Checking the truth of the record with an expert
Using standardised methods and protocols for capturing observations, alongside recording forms with clear instructions
Computer-assisted interview software to: standardise interviews, verify response consistency, route and customise questions so that only appropriate questions are asked, confirm responses against previous answers where appropriate and detect inadmissible responses
Digitisation and data entry
When data are digitised, transcribed, entered in a database or spreadsheet, or coded, quality is ensured by standardised and consistent procedures for data entry with clear instructions. This may include:
Setting up validation rules or input masks in data entry software
Using data entry screens
Using controlled vocabularies, code lists and choice lists to minimise manual data entry
Detailed labelling of variable and record names to avoid confusion
Designing a purpose-built database structure to organise data and data files, accompanying notes and documentation about the data
Data checking
Data checking is when data are edited, cleaned, verified, cross-checked and validated. Checking
typically involves both automated and manual procedures. This may include:
Double-checking coding of observations or responses and out-of-range values
Checking data completeness
Adding variable and value labels where appropriate
Verifying random samples of the digital data against the original data
Double entry of data
Statistical analyses such as frequencies, means, ranges or clustering to detect errors and anomalous values
Correcting errors made during transcription
Peer review
Data authenticity
Because digital information can be copied or altered so easily, it is important to be able to demonstrate the authenticity of data and to be able to prevent unauthorised access to data that may potentially lead to unauthorised changes.
Best practice to ensure authenticity will be adopted, including:
Keep a single master file of data
Assign responsibility for master files to a single project team member
Regulate write access to master versions of data files
Record all changes to master files
Maintain old master files in case later ones contain errors
Archive copies of master files at regular intervals
Developing a formal procedure for the destruction of master files
Adding value
We will seek to add value to datasets where appropriate. Researchers can add significant value to their datasets by including additional variables or parameters that widen the possible applications where appropriate.
Quality assurance of recorded interviews
We will take steps to ensure good quality of recorded interviews. The quality of interview data gathered by means of recorded interviews depends on both the skill of the interviewer and the quality of the audio-visual equipment. We will consider:
The level of sound or picture quality needed
The budget available for equipment and related consumables
How quickly the technology being used will become redundant
Whether consent is in place to allow fullest use of recordings
How the data created will be used
Whether data or information not allowed by consent can be excluded from recording
Whether the equipment will be simple to operate in the field
Taking steps to create audio recordings of good quality increases their usefulness. Good quality sound recordings should prevent mis-transcription and reduces the chance of sections of an interview remaining untranscribed due to poor sound quality.
END OF POLICY
Data protection policy
Additional Research
Last updated 2023
Definitions:
GDPR means the General Data Protection Regulation.
Responsible Person means Dr Alastair McPherson.
Register of Systems means a register of all systems or contexts in which personal data is processed by Additional Research.
1. Data protection principles
Additional Research is committed to processing data in accordance with its responsibilities under the Data Protection Act 1998 and EU GDPR.
Article 5 of the GDPR requires that personal data shall be:
a. processed lawfully, fairly and in a transparent manner in relation to individuals;
b. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
e. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”
2. General provisions
a. This policy applies to all personal data processed by Additional Research.
b. The Responsible Person shall take responsibility for Additional Research’s ongoing compliance with this policy.
c. This policy shall be reviewed at least annually.
3. Lawful, fair and transparent processing
a. To ensure its processing of data is lawful, fair and transparent, Additional Research shall maintain a Register of Systems.
b. The Register of Systems shall be reviewed at least annually.
c. Individuals have the right to access their personal data and any such requests made to Additional Research shall be dealt with in a timely manner.
4. Lawful purposes
a. All data processed by Additional Research must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).
b. Additional Research shall note the appropriate lawful basis in the Register of Systems.
c. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.
d. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in Additional Research’s systems.
5. Data minimisation
a. Additional Research shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
6. Accuracy
a. Additional Research shall take reasonable steps to ensure personal data is accurate.
b. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
7. Archiving / removal
a. To ensure that personal data is kept for no longer than necessary, Additional Research shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
b. The archiving policy shall consider what data should/must be retained, for how long, and why.
8. Security
a. Additional Research shall ensure that personal data is stored securely using modern software that is kept-up-to-date.
b. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.
c. When personal data is deleted this should be done safely such that the data is irrecoverable.
d. Appropriate back-up and disaster recovery solutions shall be in place.
9. Breach
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Additional Research shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO.
END OF POLICY
Terms
Please read these terms and conditions carefully, they contain important information about your rights and obligations.
1. Introduction
1.1 Please read these terms and conditions carefully before using the web site operated by Additional Research ('we' or 'us'). In particular, we draw your attention to clause 13 (Liability). By accessing or using the Additional Research web site, the address of which is http://www.additionalresearch.co.uk, ('our web site') you agree to be legally bound by these terms and conditions as they may be modified and posted on our web site from time to time.
1.2 If you do not wish to be bound by these terms and conditions then you may not use our web site.
1.3 Our web site is controlled and operated by us from our offices at Additional Research, 4 Wellshot Drive, Cambuslang, Glasgow, G72 8BS.
2. Nature of our web site
2.1 Our web site is a place for you to view the information contained and to select and order various products
2.2 The products you may order on this website are:
2.2.1 training events ("events")
2.2.2 short training courses ("short courses")
2.2.3 publications and they are collectively referred to in these terms and conditions as the "Products".
2.3 Our web site describes each of the Products in more detail.
3. Buying Products on our web site
3.1 To book or order a Product on line, you will need to follow the ordering or booking procedure set out on the relevant order or booking page.
3.2 Details of our prices for the Products, and the procedures for payment and delivery are displayed on the relevant page of our web site.
3.3 The price of any Product is the price in force at the date and time of your order. We may change the price of any Product before you place an order. We try to ensure that our prices displayed on our web site are accurate but the price of your order will need to be validated by us as part of the acceptance procedure (see clause 3.4 below). We will inform you if a Product's correct price is higher than that stated in your order and you may cancel the order or decide whether or not to order the product at the correct price.
3.4 Additional Research is entitled to refuse any order placed by you. If your order is accepted, we will confirm acceptance to you by online electronic means to the email address you have given us on ordering and by sending an invoice to the postal address you have given us on ordering.
3.5 Please note we are unable to access communication of online orders sent after 5pm on a working day until 10am on the next working day. The contract in respect of your order shall be made when we send our acceptance to you.
3.6 If your order is for a publication it will be fulfilled within 30 days.
3.7 If your order is for a Product which is not a publication it will be fulfilled within the time specified on the order form.
3.8 You undertake that all details you provide to us for the purpose of purchasing Products will be correct.
4. Cancellation of Orders for Publications
4.1 Subject to the conditions of this clause you may cancel your order for a publication for any reason (including if you simply change your mind).
4.2 To cancel your order in accordance with clause 4.1 you must notify us in writing or other durable medium (including email) within 7 working days of receiving the publication or the first issue of the subscription as the case may be.
4.3 You must arrange for and pay the costs of returning any publication ordered or the first issue of the subscription ordered.
4.4 While in your possession you must keep any publication or first issue of the subscription you subsequently return to us in good condition.
4.5 If you cancel your order in accordance with this clause Additional Research will refund to you the price paid and your reasonable costs of returning the publication.
4.6 If you have any complaints you should direct them to us via email at amcpherson@additionalresearch.co.uk or via post at Additional Research, 4 Wellshot Drive, Cambuslang, Glasgow, G72 8BS.
5. Cancellations of Training Events and Short Courses
5.1 You may cancel your order for an event, or short course for any reason (including if you simply change your mind).
5.2 To cancel your order for a place at an training event, or short course, you must:
5.2.1 in the first instance comply with the procedure detailed on the booking form for such training event, or short course; or
5.2.2 if you are a consumer, rather than making the purchase for a business purpose, within 7 days of making your order, notify us in writing or other durable medium (including email) of your wish to cancel the order.
5.3 If you cancel your order in accordance with clause 5.2, we will refund any payment made by you.
5.4 If you have any complaints you should direct them to us via email at amcpherson@additionalresearch.co.uk or by post at Additional Research, 4 Wellshot Drive, Cambuslang, Glasgow, G72 8BS.
6. Modifications to web site
We reserve the right to alter, suspend or discontinue any aspect of our web site or the content or services available through it, including your access to it. Unless explicitly stated any new features including new content, and/or the sale of new Products shall be subject to these terms and conditions.
7. Modifications to Training Events, or Short Courses
7.1 We reserve the right to alter the training events, or short courses with respect to programme content, speakers, timing or location.
8. Information you provide
8.1 The following applies to any information you provide to us; for example, during any registration or ordering process:
8.1.1 you authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address ('Personal Information'), in accordance with our privacy policy;
8.1.2 you must ensure that the Personal Information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details.
9. Applicability of Online Materials
9.1 We have used our best endeavours to ensure that our web site complies with Scottish law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside Scotland.
10. Intellectual Property
10.1 The contents of our web site are protected by international copyright laws and other intellectual property rights. The owner of these rights is Additional Research or other third party licensors. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information downloaded from our web site including but not limited to text, graphics without acknowledging Additional Research as the source of such material or information.
11. Linked Sites
11.1 Additional Research make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site.
11.2 When you access any other web site, you understand that it is independent from Additional Research and that we have no control over the content or availability of that web site.
11.3 A link to any other site does not mean that Additional Research endorses or accepts any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web site or resource.
11.4 Any concerns regarding any external link should be directed to its web site administrator or web master.
12. Availability of our web site
12.1 We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.
12.2 You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connection device.
13. Liability
13.1 To the extent permitted by law, we exclude all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the Products provided through our web site.
13.2 We will do our best to ensure that all freely available materials and information published on our web site are accurate, but please note that we exclude all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the content of our web site.
13.3 In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable.
13.4 In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our web site or its contents other than as a direct result of purchasing Products, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of Additional Research or our servants, agents or any other person.
13.5 If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence.
13.6 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our web site and is compatible with our web site. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our web site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
13.7 The limitations and exclusions in this clause 13 only apply to the extent permitted by applicable law.
14. General
14.1 We may assign, novate or subcontract any or all of our rights and obligations under these terms and conditions at any time.
14.2 We may alter these terms and conditions from time to time and post the new version on our web site, following which all use of our web site will be governed by that version. You must check the terms and conditions on the web site regularly.
14.3 These terms and conditions, together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and Additional Research. You acknowledge that you have not entered into this agreement in reliance upon any warranty or representation made by Additional Research or any other person and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.
14.4 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.
14.5 These terms and conditions and your use of our web site are governed by the law and you submit to the non-exclusive jurisdiction of the courts of Scotland.
14.6 Neither you nor Additional Research will be held liable for any failure to perform any obligation to the other due to causes beyond your or Additional Research's respective reasonable control.
14.7 Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.
15. Notices
15.1 All notices shall be given:
15.1.1 to us via email at amcpherson@additionalresearch.co.uk or via post at Additional Research, 4 Wellshot Drive, Cambuslang, Glasgow, G72 8BS;
15.1.2 to you at either the email or postal address you provide during any ordering process. Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.
16. Replacement
These terms and conditions replace all other terms and conditions previously applicable to the use of our web site and/or sale of the Products.
Web Site Privacy Policy
Additional Research respects the privacy of its on-line users. This privacy statement explains the data processing practices of Additional Research. If you have any requests concerning your personal information or any queries with regard to this policy please email amcpherson@additionalresearch.co.uk.
This privacy statement covers only the Additional Research Web site at http://www.additionalresearch.co.uk. However, this Web site includes links to other Web sites, and these other sites are not covered by this statement.
Information we collect
We collect personal information from you through this site, for example through the online booking and order forms. Additional Research processes information provided by clients to enable it to carry out its activities in accordance with its objectives and for its administrative purposes.
We will use this information to enable us to provide the service you request. We may use the information to tell you about our other products and services. We may also make it available to any person on request to enable them to contact you for any purpose other than direct marketing. If you do not wish the information to be disclosed in this way, please notify us in writing (Additional Research, 4 Wellshot Drive, Cambuslang, Glasgow, G72 8BS), email: amcpherson@additionalresearch.co.uk).
Additional Research do not release information to third party organisations that wish to engage in direct marketing to our customers.
Cookies
A cookie is a small text file that is stored by your browser on your computer's hard drive.
Cookies are usually used either to identify your computer and to record the pages viewed, or to identify you to personalise your visit to the site, for example by providing a welcome screen or saving your user name and password. A cookie does not contain any personal information, unless you have provided such information. The Additional Research Web site does not use cookies.
Log files
We use IP Addresses to administer the Web site, analyse usage and trends, and gather broad information for aggregate use.
Links
This Web site includes links to other sites. Additional Research is not responsible for the content or reliability of other Web sites to which we link. The inclusion of a link should not be taken as an endorsement of the site. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked sites.
Changes to this privacy policy If this privacy statement changes in any way we will notify users via this page. If you have any queries concerning this Web site please email amcpherson@additionalresearch.co.uk